The Alfred – Emergency & Trauma Centre
Hospital emergency department · Melbourne, Australia
Can I go now?
Walk in — no appointment needed
From clinic website· 19 Sep 2026Go to the emergency department and say you need HIV PEP. On weekdays 9am–5pm call the Victorian PEP Phoneline (1800 889 887) first: it may find you a cheaper clinic.
Can a visitor use it?
Yes — People without Medicare are treated but must pay up front; the hospital’s finance team decides how much at the time.
From clinic website· 22 Sep 2026About
The 24-hour emergency department at the hospital that runs Victoria’s PEP service, named by Emen8 as the place to go for PEP after hours and at weekends — and it publishes what people without Medicare pay.
This clinic doesn’t advertise itself as LGBTQ+ friendly. Most clinics don’t, so this isn’t a sign that it’s unwelcoming. If you’ve been, tell us how you were treated.
Services
Booking, access & languages
Go to the emergency department and say you need HIV PEP. On weekdays 9am–5pm call the Victorian PEP Phoneline (1800 889 887) first: it may find you a cheaper clinic.
Languages: English
Cost
| Service | Who | Cost |
|---|---|---|
| Consultation Emergency attendance of less than 4 hours, for patients without Medicare; A$1,600 if you are there more than 4 hours. An up-front payment of A$825 is asked for. Medicines are charged on top. | Visitors | From A$600 The hospital calls these fees a general guide that can change without notice. Visitors from countries with a reciprocal health care agreement (UK, Ireland, New Zealand, Belgium, Finland, the Netherlands, Norway, Slovenia, Sweden, Italy, Malta) are covered for necessary public treatment. |
Prices are shown in the local currency as stated by the source on the date shown. “Consultation” is often charged separately from tests.
Australia: good to know
- PEP in this country. In Victoria PEP is available from the emergency departments of most public hospitals, sexual health clinics and some GP clinics that specialise in sexual health. After hours, an emergency department is usually the fastest place to start.
- PEP in this country. getpep.info marks which Victorian clinics supply PEP at a reduced cost to people without Medicare; Melbourne Sexual Health Centre and The Alfred’s infectious diseases clinic are among them.Community-endorsed getpep.info· 18 Sep 2026
- What visitors pay. Melbourne Sexual Health Centre, the public clinic, says its services are free for everyone, including international visitors. Community and GP clinics publish separate, higher fees for people without Medicare.From clinic website· 18 Sep 2026
Emergency number: 000
Sources & last checked
Last checked 22 Sep 2026.
- e1 · Community-endorsed Emen8 (ACON and Thorne Harbour Health) · 19 Sep 2026 · emen8.com.au — After hours and weekends in metro Melbourne: go to the Alfred’s Emergency & Trauma Centre or another emergency department as soon as possible.
- e2 · From clinic website · 19 Sep 2026 · www.alfredhealth.org.au — Address, phone, open 24 hours 7 days; special conditions for overseas visitors without a Medicare card.
- e3 · From clinic website · 22 Sep 2026 · www.alfredhealth.org.au — Fees for Medicare-ineligible patients: emergency attendance under 4 hours $600, emergency admission over 4 hours $1,600, emergency up-front payment $825, outpatient consultation $380, interpreter $130; medicines charged; reciprocal agreement countries listed (UK, Ireland, NZ, Belgium, Finland, Netherlands, Norway, Slovenia, Sweden, Italy, Malta).
- e4 · From clinic website · 19 Sep 2026 · www.alfredhealth.org.au — Victorian NPEP Service run by the Alfred: PEP Phoneline 1800 889 887, Mon–Fri 9am–5pm, nurse-staffed, free same-day telehealth for eligible Victorian callers; directs people to getpep.info.
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