How we check

Every fact about a clinic — whether it sees visitors, offers PEP, what a test costs — carries a label saying how we know and when we checked. A clinic never gets a single “verified” badge, because a badge can’t tell you which facts were checked.

The labels

✓ Confirmed by clinic · date: We asked the clinic this specific question and they answered. The strongest label.
⧉ From clinic website · seen date: Stated on the clinic’s own site on the date shown, with a link. Websites go stale; the date matters.
≡ Listed by [directory] · seen date: Taken from a named directory or health service listing, with a link to the original.
◎ Community-endorsed · [organisation] · date: A named LGBTQ+ or sexual-health organisation recommends or lists this service.
☺ Traveller-reported · date: Someone told us what happened when they went. Useful, but one person’s experience, and clearly separated from clinic policy.
◌ Not yet confirmed: We haven’t checked. It never silently becomes “yes”, “free” or “visitor-friendly”. When a fact is unknown, we say so and suggest you ask.

Facts age

A check has a shelf life. After it passes, the label stays but gains “may be out of date” — we don’t quietly drop back to unknown, and we don’t quietly keep “confirmed”. Current thresholds: prices 180 days; hours, PEP and booking details 270 days; other services 540 days. Each listing shows its last check and next check due.

How listings are made

Curated, not crowdsourced. Anyone can suggest a clinic or a correction, but nothing is published until an editor has researched it from original sources: the clinic’s own site, named community organisations, and direct contact.
Two or three options per city, each with a plain-language reason it’s there.
The visitor questions come first: can a short-term visitor with symptoms be seen; does booking work with a foreign phone number; what documents and charges to expect; how results are delivered after you leave.
LGBTQ+ suitability is never a badge. We record who the clinic says it serves, in their order, and checkable signals: community-led, trans staff, anonymous testing, no insurance or immigration questions, dated accreditations and who assessed them.
Reports become facts, not ratings. Traveller reports are read by an editor and resolved into dated, labelled facts. We don’t show star scores.

What we don’t do

We don’t copy other directories’ databases. Where we use a directory as a lead, we say so and link to it.
We don’t take payment for listings or placement.
We don’t give medical advice. Clinical wording on the urgent page is reviewed by a clinician and dated; until then it says so.

Spotted something wrong? Every clinic page has a “Something wrong? Tell us” form. No account needed.